You would probably never walk into a restaurant and expect the chef, the waiter, the cashier, and busboy to be the same person. However, at Gator Alley Café this seems to be the case. It isn't unusual to find a group of students waiting around while one employee takes all of the orders, makes their food, and runs to the register to check them out. Hope Chapman, an employee of Gator for the past five years, responded that, "It comes with the job, so you have to be able to multitask." Multitasking might be an understatement, when you see all that they have to do.
I've observed that during the busy hours, many students have had to wait almost twenty minutes for their food because there are not enough employees to help students. Gator Alley is supposed to be a convenient stop to grab a bite to eat. However, the delay in service seems to be affecting their business reputation. "I have stopped going to Gator, because the service is so slow and I don't like the risk of being late for class," said Cherish Deaver, a sophomore.
Many students have ideas on what can be done to speed up service; it is just a matter of finding a way to express these suggestions. Maria Cheeks, a junior at the College, suggested "More workers for times when they are busy and better order taking system…maybe a line or taking a ticket with a number on it." Regardless of what has been done, or what can be done, the College needs to step up in order to make Gator Alley a hotspot that students can rely on and love – once again.


is a member of the 



Be the first to comment on this article!